Psychosocial Services

Support Services for Improving Patient/Member Behavioral Health and Wellbeing

What are Behavioral Health Services?

Psychosocial Support Services address the psychological and Social Determinants of Health (SDOH).

Psychological

  • Stress
  • Adherence to Treatment Recommendations
  • Pain Management
  • Sleep Improvement
  • Weight Reduction
  • Increasing Physical Activity
  • Reducing Tobacco Use
  • Chemical Dependency
  • Grief Counseling
  • Coping Skills
  • Assessment & improvement of
    Cognitive Functioning

Social

  • Social Isolation
  • Boredom
  • Access to Digital Technology
  • Access to Transportation
  • Access to Appropriate Housing and Living
    Arrangements
  • Financial Issues
  • Legal Issues
  • Care Giver Education and Support
  • Improving Understanding and Acceptance of Circumstances related to chronic medical conditions, disabilities, and financial or social issues

What is the clinical value of Psychosocial Support Services?


Psychosocial Support Services improve the overall physical and mental health of the general population and address the person's specific needs to increase adherence to physical health treatment plans, which lead to an increase in the enjoyment of life.

What is the cost-saving value of Psychosocial Support Services?


Psychosocial Support Services substantially reduce the medical loss ratio (MLR) for at-risk healthcare organizations. This is achieved by reducing the burden of case managers and providers to better focus on their roles while our PSS team assists your members or patients with evidence-based interventions engaging and effectively increasing motivation and adherence or fully addressing significant personal SDOH impediments to good health.

How do Psychosocial Support Services work?


Psychosocial Support Services uses a referral process which facilitates timely connection to resources and promotes active engagement.

Who administers Psychosocial Support Services?


Psychosocial Support Services are administered by a team of certified Health Coaches, Life Coaches, and Social Assistants under licensed professionals' supervision, improving access, effectiveness, and affordability.

How are Psychosocial Support Services administered?


Our white-label online community platform, available online and on IOS or Android devices, provides access for your members or patients to participate in evidence-based, engaging online health and wellness courses, tools, and materials that lead to an individualized personal success plan.